{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Drive: Multi-Unit Excellence for C-Store District Managers","title":"EXTERIOR FACILITY MANAGEMENT (AUDITING THE TERRITORY EXTERIOR)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/d1abeaa2\"></iframe>","width":"100%","height":180,"duration":353,"description":"SHOW NOTES (DRIVE VERSION)\nEpisode Title: Exterior Facility Management: Auditing the Territory Exterior (Episode 88) Episode Description: \"Because you allowed your Store Manager to ignore the exterior fuel pumps, your territory is actively losing highly profitable transactions to your local competitors.\" In this episode of Drive, Mike Hernandez explains why District Managers must stop grading locations based solely on interior cleanliness and start enforcing strict exterior maintenance to protect the territory's daily customer traffic.\nWhat You Will Learn:\nMike's Professional Background: Why a perfectly organized interior retail space is financially useless if the exterior equipment is actively repelling consumers.\nThe Perimeter Failure: How Store Managers become completely isolated inside the building and ignore the immediate physical frustration of the customers at the fuel pumps.\nThe Physical Correction: The exact procedure for pulling your Store Manager outside and forcing them to experience the exact equipment failures the customers are experiencing.\nThe Supply Chain Audit: Why District Managers must physically inspect the back storage room to verify the location possesses adequate receipt paper and washing fluid.\nResources & Links:\nDownload the Territory Exterior Audit Worksheet: Text the code word DRIVE88 to 9 5 6 - 8 9 7 - 9 1 9 2.\nRecommended Listen: Arrive: Episode 98.\nWatch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter.","thumbnail_url":"https://img.transistorcdn.com/N8yeVYrN9HhUZ0wHfInft_DhP8_QJPWRsxwZ9OtO19k/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hODE5/ZWM1ZWM4OWNiYTRj/ZTQ3OTA3N2M0Y2Nh/ZTdkZS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}