{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Unpacking the Brand","title":"Legacy Meets Innovation: Ben Urquhart on Two Centuries of Packaging Evolution","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/d28f8622\"></iframe>","width":"100%","height":180,"duration":3821,"description":"From woodenware to high-speed digital printing — few companies have balanced legacy and innovation like New Packaging & Display.\nIn this episode, President Ben Urquhart joins hosts Ken Theriot and Randy Kessler to unpack nearly 200 years of evolution in corrugated packaging.\nBen shares how his seventh-generation family business continues to thrive in a changing market from navigating tariffs and technology to building sustainable operations that stand the test of time.If you’re passionate about packaging, manufacturing, or how legacy brands stay modern, this episode is for you.\n⏱️ Chapters00:00 – Intro: From Woodenware to Packaging Innovation\n 01:15 – Meet Ben Urquhart, President of New Packaging & Display\n 02:00 – Rebranding a Legacy Company for a Modern Market\n 04:00 – Early Career & Path Back to the Family Business\n 06:00 – Nearly 200 Years of History in Corrugated Packaging\n 09:00 – The Impact of Tariffs on U.S. Manufacturing\n 12:00 – Shifting Demand, Offshoring, and Domestic Opportunity\n 14:10 – Inside the Facility: Scale, Operations & Materials\n 15:45 – Sustainability as a Core Value and Certification Standards\n 18:10 – Customer-Driven Innovation and Regional Market Differences\n 20:00 – How E-Commerce Changed Packaging Design\n 23:00 – Real-World Example: Fast Turnaround and Two-Sided Print\n 25:00 – On Marketing and Brand Stewardship vs. Ownership\n 28:00 – Lessons from COVID: Resilience and Gratitude\n 32:00 – Investing in People and Machinery\n 36:00 – How New Packaging Decides on New Equipment\n 39:00 – The Role of Trade Shows and Vendor Relationships\n 44:00 – Workforce Development and Internal Advancement\n 48:00 – The Challenge of Retaining Skilled Workers\n 50:00 – Industry Consolidation: Independents vs. Integrators\n 53:00 – Associations and the Power of Learning (AICC)\n 54:30 – Excitement About EFI’s Single-Pass Digital Printing\n 56:00 – Favorite Brands and Lessons from History\n 58:45 – Dramatic Reading of a 19th-Century Accounting Letter\n 1:02:00 –...","thumbnail_url":"https://img.transistorcdn.com/L3_7BCWFTCmKpBtRxDzuIaYAE5fle3ClB_ectO--e3c/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS81YWUx/MWFmZDRjNzNkZWUz/ZWQzMmUwMzk5YzBl/YTk2My5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}