{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Payments Nerds","title":"PNC Bank Modernizes the Customer Refund Experience with Instant Payments","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/d35fee56\"></iframe>","width":"100%","height":180,"duration":1391,"description":"What if auto dealer refunds arrived in seconds instead of days? In this episode of Payments Nerds®, PNC Bank's Lilly Dodd and Jim Colassano of The Clearing House explore how a leading auto retailer modernized its refund process by replacing paper checks with a digital, multi-rail payment strategy that delivers faster, simpler refund experiences. Learn how the RTP® network and other electronic payment options are helping businesses enhance customer satisfaction, streamline operations, and modernize disbursements to meet the demands of today's digital-first consumers.","thumbnail_url":"https://img.transistorcdn.com/eoWMob5425zoe241GKvvdJK5Rd5IwwU51_jLhxkgt4I/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxNzQwLzE2ODQ0/MzkyMzEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}