{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"CJ & The Duke","title":"Ep007 - People Process & Tools (but useful!)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/d433fa27\"></iframe>","width":"100%","height":180,"duration":1755,"description":"CJ & The Duke cover the omnipresent meme \"people, process, and tools\", or as we like to call it \"People\".  Learn why People is the scaling factor across your ServiceNow implementation.  We talk about practical ways each of these 3 concepts govern your ServiceNow success.","thumbnail_url":"https://img.transistorcdn.com/Wg0WjfbEy-7EHrAQ4Ju_bZ_hBehBWKVJnv4X15dzohc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzYzNTUvMTY5MTc1/MzI2OC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}