{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Founder's Mentality: The CEO Sessions","title":"Create Joyful Routines: Christina Zhu, CEO & President, Walmart China","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/d78ed5ac\"></iframe>","width":"100%","height":180,"duration":2040,"description":"What turns a routine into a ritual that actually changes how people work?\n\nIn this episode, Jimmy Allen sits down with Christina Zhu, President and CEO of Walmart China, to explore how she builds focus and resilience while leading through one of the fastest-changing retail landscapes in the world. From creating “joyful routines” that empower frontline associates, to translating customer centricity into strategy, Christina shares how purpose, simplicity, and trust can both delight customers and transform teams.\n\nWe’re also joined by Kavita Chaudhary of Jaipur Rugs, who offers a striking example of reconnecting business to its frontline artisans - where a monkey with a gun woven into a carpet became a symbol of dignity and creative freedom. Together, these conversations reveal why great leaders eliminate complexity rather than manage it, how rituals make values real, and why frontline obsession may be the ultimate competitive advantage.\n\nJoin the Conversation:\nTo learn more check out the Founders Mentality website or our CEO Insights hub: \nhttps://www.bain.com/founders-mentality/\nhttps://www.bain.com/insights/topics/ceo-agenda\n\nLearn More: \nJoyful Routines - Blog (https://www.linkedin.com/pulse/joyful-routines-james-allen-ocawe/) \nLifting the Veil - Why Showing the People Behind the Product Matters - Blog (https://www.linkedin.com/pulse/lifting-veil-why-showing-people-behind-product-matters-james-allen-cfize/) \nWhen Weavers Disagree - Article (https://www.bain.com/insights/when-weavers-disagree-fm-blog/) \nRecovering the Voices of the Customer and the Front Line - Article (https://www.bain.com/insights/recovering-the-voices-of-the-customer-and-the-front-line-forbes/)  \n\nBain & Company LinkedIn (https://www.linkedin.com/company/bain-and-company/) \nBain & Company X (https://x.com/BainandCompany) \nJimmy Allen LinkedIn (https://www.linkedin.com/in/james-allen-3442b/) \nChristina Zhu LinkedIn (https://www.linkedin.com/in/christina-zhu-382432/) \nJaipur Rugs Website...","thumbnail_url":"https://img.transistorcdn.com/z_fJuIs9wnTQC9aW7m19E5B_Ao42oGlwHks757MCKKk/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMDg0/Zjk5ZWViM2RlYzRj/ODg5MjY2YmQzMzhh/OTAxOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}