{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Collision Coffee Talk","title":"You Thought DRP Would Protected You. I Think It Helped Build What Replaces You.","html":"","width":"100%","height":180,"duration":6769,"description":"For almost twenty years, people in collision repair have said I was too hard on DRP shops.\nThat I was negative.\nThat I hated DRP.\nThat I had changed.\nThey were wrong about one thing:\nI didn’t change. My tone did.\nAnd in this episode, I explain why.\nI walk through the timeline I was watching from inside and outside the insurance claims system—from DRP management, network contraction and the 2015 MSO Symposium, to OEM certification, consolidation, COVID, shrinking repairable claim volume and the growing power of national MSOs.\nThen we get to where the market is today.\nI have personally confirmed with two MSOs that capitation models are already operating with two insurers in selected markets.\nSo this is no longer a discussion about what might happen.\nThe models are running.\nAnd independent repairers need to understand what that means.\nWe break down:\nWhy DRP was always more than a source of referrals\nHow MSOs went from a small share of DRP appraisal volume to surpassing independents\nWhy the claims funnel—not your DRP agreement—was the real asset\nWhy customers may increasingly be directed to specific DRP locations\nWhy independent DRP shops may be losing more than claim volume\nWhy OEM certification alone may not protect independent repair\nHow decades of DRP economics may have helped train the data for fixed-cost models\nWhy post-repair inspection and evidence are about to matter more\nWhy consumers should have a legal right to know what was not done to their vehicle\nWhy informed repair consent may become one of the most important consumer-protection issues in collision repair\nWhy Right to Appraisal still matters for consumers who choose outside the network\nAnd what independent shops need to build now if they want a future\nThis is not an episode about turning the clock backward.\nWe are not going to unwind consolidation.\nWe are not going to magically create more repairable claims.\nAnd we are not going to stop large repair organizations from negotiating for volume.\nThe...","thumbnail_url":"https://img.transistorcdn.com/dOi97UenmdmbnbwBm9WvomOSaNg7luAS4EJ60D9c4Fg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9jMGM1/ZTZkODJmYTFmYjkx/MGUwOGNkYTcwN2M4/OTA5OS5qcGVn.webp","thumbnail_width":300,"thumbnail_height":300}