{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Engineering Enablement by DX","title":"Enabling teams to drive their own productivity improvements | Jenny McClain (Toast)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/db18239a\"></iframe>","width":"100%","height":180,"duration":2616,"description":"This week’s guest is Jenny McClain, who leads R&D Team Enablement at Toast. Jenny’s team focuses on enabling individual teams at Toast to drive their own productivity improvements, and this conversation dives into how they tackle this problem.\nDiscussion points: (1:19) How the R&D Enablement team works(2:50) Why the team was formed(4:31) The types of work the team focuses on(7:31) Identifying the problems this team would solve(11:23) How team embeds work(17:19) The learning resources the team develops and maintains(20:55) Who creates and maintains the learning resources(23:10) How enablement stays connected with teams at scale(25:51) How the team plans work with qualitative and quantitative measures (29:37) Formats for sharing knowledge between teams(33:05) How other companies can think about the enablement function(37:40) Enablement as a career pathMentions and links:\nFollow Jenny on LinkedIn\nTuckman’s stages of group developmentWorking Agreements template from Steve Sobel, Director of Engineering at Toast - one of the resources featured in Toast’s Team Health Toolkit ","thumbnail_url":"https://img.transistorcdn.com/KGgcOtJYA_n91_n-WTCIj4wPicnSNHbF85xMwXKLznQ/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9iNjU2/NjdiYzQ1NmMxNTgx/Y2VhZDcyNWQ1M2Uy/YThlOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}