{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Talk Commerce","title":"From Runway to Digital: How AI is Revolutionizing Luxury Shopping with Nicole Goldberg of SIMKHAI at eTail Palm Springs","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/dd751296\"></iframe>","width":"100%","height":180,"duration":1051,"description":"The conversation focuses on the importance of building relationships in retail, particularly in bridging the gap between in-store experiences and online shopping. The discussion highlights the use of platforms like Endear to enhance communication and foster connections with customers.\n\nTakeaways\nWe are using Endear for all of our retail store clients.\nWe can communicate directly through the platform.\nExploring how to bring in-store experiences to the website.\nIt's about the relationship with the people at the company.\nBuilding relationships with the clothing itself is crucial.\nWe need to focus on online customer relationships.\nThe experience should be seamless between online and offline.\nCustomer communication is key in retail.\nEnhancing customer experience is a priority.\nThe goal is to create a personal connection with customers.\n\nChapters\n\n00:00\nIntroduction to SIMKHAI and the Hosts\n02:04\nTransitioning from Wholesale to DTC\n05:06\nBuilding a Luxury Online Experience\n10:07\nIntegrating AI in E-commerce\n14:12\nClient Telling and Personalization Strategies","thumbnail_url":"https://img.transistorcdn.com/Iwo9itiv1VVvX4mxHpDFF3LqetNORMJCPIcKVtkYuNY/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ4MTQzLzE3MDM3/NzA2NjQtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}