{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Creating High Performing Teams","title":"The 4 Letter Word All Managers Should Avoid","html":"","width":"100%","height":180,"duration":675,"description":"We all know that there are a collection of 4 letter words you shouldn’t use in polite conversation, which except in the most gruff environments, you especially wouldn’t use at work.\nToday, I want to talk about another 4 letter word. It’s one you hear all the time, and may have even used yourself. Yet, despite pop culture often glorifying it, it’s not good, which is why today I’m talking about it.\nThe word: BOSS.\nIn this episode, we explain the important differences between being a boss and a leader. We also teach you how to overcome the challenges of stopping being a boss and becoming a leader your time wants to follow.\nShow Notes and Key Actions for You to Take:\nTo stop being a boss, and become a great, servant leader:  \n\n\nAdmit it. Tell your team you want to pay more attention to their needs and be more empowering. Admit you’ve been bossy.\nListen. Let your team vent. They’re likely frustrated with you in a variety of ways.\nShields down. Some of it will hurt. Try not to be too defensive. Ask for examples so you can develop more empathy from them.\nTake action. Whatever they tell you, look for ways to make them feel heard. Something small and incremental right away is better than a big gesture that takes a long time.\nStay committed. It will not happen over night. You have to keep working at it and over time your team will believe in you more.\nFocus on buy in. Bosses make a lot of decisions on their own. To change, start soliciting your team’s feedback, and incorporate what you can.\nKeep listening. It’s a never ending journey to empower and involve your team. And chance takes time for you to fully embrace and for your team to believe.   \n\n\nLinks for Further Reading and Learning:\nYou can listen to Dan Pink’s excellent post on bringing out the best in your employees in his TED talk here called“The Puzzle of Motivation”.\nNeed to turn around a team with low morale, because you’ve been too bossy? Start here:How managers can cause low employee morale\nHow to keep your...","thumbnail_url":"https://img.transistorcdn.com/N8shOrDPnQ69M61pza24F0d0glVPh7_70FhYzDLjDrw/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM2OTE1LzE2NzA0/NTAwOTQtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}