{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Up Your Average","title":"105: How Unselfish Communication Keeps Conflict from Taking Over","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e0a3fc77\"></iframe>","width":"100%","height":180,"duration":1955,"description":"\"Most communication is selfish.\"\nWhat if the conflicts in your life are trying to teach you something? In this episode, Keith Tyner and Doug Shrieve talk about how they learned to communicate at work and at home. And they make the case that the best conversations start with what the other person needs.\nThis episode covers:\n- How to raise a problem without putting anyone on edge\n- What Doug's dad says when someone tells him he's wrong\n- Who keeps the grandkids at her table with a frying pan and a board game\n- Why Keith leaves his desk to offer the mail carrier a soft drink\n- When to pick up the phone instead of firing off an email\nKeep one good question in your pocket and try it on whoever pours your next coffee.\n👉 Work with us: https://www.gimbalfinancial.com\n00:00 Cold open\n00:41 Pumpkin spice season\n02:09 A wonderful life or a life full of conflict\n04:21 What becoming an employer taught Keith\n07:46 Business class and the disarming question\n08:25 Accusations that put people on edge\n09:10 Listening to your kids\n12:17 A frying pan and a game of Aggravation\n17:29 Interruptions, neighbors and the mail carrier\n22:57 Getting fired two or three times a year\n26:54 The case for unselfish communication\n29:31 Why hard news never goes in writing\nWatch Keith's Thanksgiving questions on Up Your Average (episode 61): https://www.youtube.com/watch?v=Do1z69-FKfM\n#CommunicationSkills #ConflictResolution #ActiveListening #FinancialPlanning #GimbalFinancial","thumbnail_url":"https://img.transistorcdn.com/KmuiimG1JFbZUHe-bhnPBJ0y4SJ0wy-v--_HuuSvNXc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80NjJh/ODcyYjJiNzU5NjIz/Y2RkNWRhYjdlYjA5/ZTIyNC5qcGVn.webp","thumbnail_width":300,"thumbnail_height":300}