{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Coach2Scale: How Modern Leaders Build A Coaching Culture","title":"Authenticity in Coaching: Insights from Chris Michelmore from Zoom - Coach2Scale Episode #73","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e0e01697\"></iframe>","width":"100%","height":180,"duration":2845,"description":"What if the secret to exceptional coaching lies not in having all the answers, but in embracing authenticity and vulnerability? Join us as we chat with Chris Michelmore, the head of mid-market acquisition at Zoom, who brings his unique perspective on coaching both athletes and salespeople. Chris challenges the notion that great coaches must be the best performers, instead highlighting the power of meeting individuals where they are and guiding them toward their goals. Through compelling anecdotes, Chris underscores the significance of building trust and genuine connections, paving the way for both personal and team success.Our conversation hits effective coaching techniques, contrasting the \"peanut butter coaching\" approach with more personalized methods. Chris advocates for tailored strategies that align with individual and collective aspirations, emphasizing that true improvement requires more than a one-size-fits-all mindset. By understanding the diverse needs of team members, coaches can foster an environment where each person thrives, creating a balanced dynamic that enhances performance across the board. The discussion also touches on the delicate balance of emotional investment, highlighting the pitfalls of overcoaching and the importance of wisely allocating resources.Chris's insights extend to the importance of feedback and communication, sharing lessons learned from both positive and negative coaching experiences. Through personal stories, he illustrates how bad coaching can be as instructive as good coaching, contributing to a coach's growth and adaptability. With nods to renowned coaches like Michael Phelps' coach, Bob Bowman, and Bill Walsh, Chris emphasizes the value of focusing on process and community over outcomes. This episode promises to enrich your understanding of coaching, leaving you with actionable insights to apply within your own teams.Chapters:(00:00) Coaching Salespeople With Authenticity(09:32) Effective Coaching Techniques and...","thumbnail_url":"https://img.transistorcdn.com/opvAF1t5mX5oS98f075ruJp2ACzoZiGPMnZPHMPw65A/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQyODUzLzE2ODc4/ODc0MDgtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}