{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Creating the Perfect Company","title":"Ep. 10: People Development: The Foundation of Your Success!","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e12163e1\"></iframe>","width":"100%","height":180,"duration":2838,"description":"In this “DYNAMIC” episode, Andrew Reed, speaking to hundreds of CEOs and Senior Executives in a national broadcast, makes a compelling case: Your Company’s Quality is No More or Less than the Quality of your People Development System!  Hard-earned lessons, through blood experience and insights, are shared as Andrew INTRODUCES the utterly important of this topic that 90% of companies MISS and thus become average, mediocre - the 50th percentile.Background: Take it from experience… MVI goes THOUSANDS of phone interactions and averages 2 ½ YEARS without a single call not answered within 3 rings by a competent, intelligent person. Or how MVI goes more than 8 months between even a single service failure or complaint from a client. There is zero BS here! This all comes from FOCUS, something any organization can do if it truly wants to, on a creating a  “culture” super-soaked in High Standards fused with DEEP Meaning & Purpose and PROFOUND emphasis on teaching Accountability – and how it is LIFE-CHANGING!This podcast is the Beginning of this journey! And as the Beatles sang… We all need or could benefit “With a little bit of help from our Friends!”Chapter Markers(00:00) Intro(01:11) People Development Is the Center of the Universe(03:13) Four Pillars: Attraction, Selection, Development, Retention(04:30) Designing a Transformative People Development System(06:01) Awakening and Internal Work: Where It All Starts(08:01) Benchmarking and Data Extraction for World-Class Insight(09:59) Excellence Begins with Human Beings(12:45) Reality vs Academic Theory: What Actually Works(14:18) Focus as the Root of Quality(17:18) Sequencing, Manuals & Training: Teaching with Intention(20:38) Self-Reliance and Ownership: A Mature Organization(22:19) Preparedness and the Power to Help Others(25:18) Linking Cause and Effect for Cultural Impact(26:30) The Model vs Traditional Management(29:05) Fixing Hiring & Retention via People Systems(30:23) Suspend Beliefs to Learn: Everything Is...","thumbnail_url":"https://img.transistorcdn.com/PUD-OLN3VcaNaSIwd5H8AQDJa8pTyZj6SNLJquiuhQQ/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zN2Fk/M2VmNDZmNTUyNjg3/MGYxNjVlY2ZiNzgx/ZGI5Ni5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}