{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"BIKE.co","title":"What a Bike Shop CRM Actually Needs to Do","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e3152ef4\"></iframe>","width":"100%","height":180,"duration":306,"description":"Most bike shop CRMs are glorified contact lists — not real service tools. This episode breaks down what a CRM built for repair work actually needs: bike-level records, true repair history, and texting that lives inside the ticket.","thumbnail_url":"https://img.transistorcdn.com/JYumFZFcN6GtqWRWTHQzw9vL_VklZE1mqVj8FSrCOOU/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yYzRk/ZjU0MmRhMmU4Njgx/NGVkYTdmM2NjMTI0/OWY2OC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}