{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Everybody hates your brand","title":"Season 5 Episode 1 - Talking Loyalty, CRM and AI with Special Guest Tom Phillips","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e3b5350a\"></iframe>","width":"100%","height":180,"duration":2415,"description":"We've been away for a while but we're back with Season 5 of Everybody hates your brand. \n\nWe talk to Tom Phillips, who has spent over 20 years in Strategy working in some of the UK’s best marketing agencies with a focus on loyalty, CRM, and digital. He has worked on an impressive catalogue of brands including BP, Virgin, Costa Coffee, Nespresso, Halfords and Hotel Chocolat. Combined that gives him a great perspective and expertise worth listening to.","thumbnail_url":"https://img.transistorcdn.com/sLn2AfIcefVnGtICNSlvLyhz-70oRx9bwdf1gR-w62g/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMDA3/ZmI1Y2ZkZjZiY2M2/ZjE3NjExZjczYmIz/ZjRkOS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}