{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Business & Technology Insights from Capgemini","title":"End User Services powered by AI","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e548ca22\"></iframe>","width":"100%","height":180,"duration":889,"description":"According to Capgemini Research Institute “less than a third of organizations currently promote data-driven decision making, apply AI to improve the customer experience or use AI in operations”. AI is more than just another technology trend. Properly executed, it is a great source of competitive strength and a powerful catalyst for broader social and economic inclusion. Listen to our experts, Łukasz Stefanik and Stuart Dwnes as they discuss how application of Artificial Intelligence can drive enterprise-wide transformation, unlocking new opportunities and boosting both; service efficiency, customer and employee satisfaction.","thumbnail_url":"https://img.transistorcdn.com/T4kMAxeMhmb7OHodOdKFRGSMyHOn2HbEchVgV_c_63A/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzUxNDAxLzE3MTE0/NDk5NDgtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}