{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Protrusive Dental Podcast","title":"Your Dental Assistant Can Make or Break You – IC075","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e5b6b7ed\"></iframe>","width":"100%","height":180,"duration":2852,"description":"The most important part of your surgery isn’t plugged in, mounted, or calibrated. It’s the person standing beside you.\nHave you ever dreaded walking into a beautiful practice with lovely patients — purely because of who you share the surgery with?\nWhat do you actually do, in the moment, when your assistant rolls their eyes at a request for rubber dam?\nAnd should you be friends with your assistant at all — or does that cross a line you’ll regret?\nThis is an Interference Cast — a non-clinical but deeply practical episode — with Dr. Sarah Braun, a dentist in Australia and a fellow Protrusive Guidance member who DM’d to suggest this very topic. No course, no book, nothing to sell: just two clinicians comparing notes (and the odd scar) on the one relationship that quietly shapes your whole working life. It sits inside this month’s theme of the relationships that support your career.\n\n\nhttps://youtu.be/OyztRyPpcHM\nWatch IC075 on YouTube\nWhat You’ll Take From This Episode\nThe full breakdown is in the Premium Notes; here’s the shape of the thinking that runs through the episode:\n\nEngagement is the whole game — the assistant relationship sets the mood of the room, the patient’s experience, and whether good people stay.\nSpeak their language — appreciation only lands if it’s delivered in the form that particular person actually values.\nAppreciation is a verb — specific, named praise lands far harder than a vague “good job.”\nLet them, let me — you don’t control how someone reacts in the moment; you only control your response to it.\nLead the room — dentistry is a performance, and the room takes its emotional cue from whoever is leading it.\n\nHighlights of this episode:\n00:00 TEASER\n01:13 Why This One Relationship Can Make or Break You\n03:49 A Non-Clinical Interference Cast: What to Expect\n04:47 Meet the Guest: Nine Years In, City to Country\n07:01 A Week in Private Practice\n09:15 How Much Does the Dentist–Assistant Relationship Matter?\n11:01 Engagement at Work: The Gallup Lens...","thumbnail_url":"https://img.transistorcdn.com/hLSIeRiYSp0oTfIk0BzEukFutShD18hH3f6fq4QHsWw/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lZmM0/ZTNjYzdiZDJhNGFj/MzBiYmU2NTUwNmM2/NzQ2My5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}