{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Mastering Communication","title":"Lesson 7. Listening","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e7933a43\"></iframe>","width":"100%","height":180,"duration":1151,"description":"You’ll learn how to be more present and listen with empathy.\nIn this lesson, Newt will explain in-depth the second core NVC skill: Listening. You’ll learn how to listen with the intent to understand, instead of to reply. You’ll discover tools to be more present, listen with empathy to feelings and needs, which is key for achieving meaningful connection.\nHere are the topics covered in this lesson:Listening with empathyListening to identify other people's feelings and needs.The invisible shelf tool, and how to use it.Supercharge your listening with empathy guesses.Examples of empathic listening applied.\nContact us with any feedback or questions:\nnvc@podcast.app\n@newtbailey","thumbnail_url":"https://img.transistorcdn.com/eQg7BTe9t5kk7NoVCqU7ddG_6LMxPVScY-Fi8Ym3di8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hN2Iw/MTJiZGEzMzM3MWMz/ODZkYzI3MzRmYzk1/NjQ1NC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}