{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Calm is the New KPI™: Engineering Calmer Agencies & Consulting Firms","title":"Coordination Offload System: Ship Projects Without You in the Middle (with Tanya Moushi)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e794a710\"></iframe>","width":"100%","height":180,"duration":2481,"description":"After 11 years, Tanya’s business hums. She's got warm leads, proven offers, talented contractors. And yet… projects that should take two weeks stretch to two months because she’s the translator between client and designer. In this live diagnosis, we map a transition from “Tanya-as-critical-path” to a productized, reliable service with automated coordination, a structured client-feedback loop, and clear handoffs. We also unpack the fear behind delegating client trust - and why productizing increases value rather than commoditizing it.\nWhat You’ll LearnHow to design a Coordination Offload System so delivery runs without you in the middleA simple, automated client-feedback flywheel (template email + form + status trigger)Why productizing raises reliability and margin without lowering priceWhere to add a copywriter or coordinator—and where automation beats headcountA tiny, 90-minute action that can save 3–4 hours every month (and unstick cash flow)Connect with TanyaConnect with Tanya on LinkedInCheck out Moushi & Co","thumbnail_url":"https://img.transistorcdn.com/HRs9DZmBS3RQgcFBs6ru_0TP86Ifi_bbNBqTrnI3FJc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kZDVk/NjE1YzQyMDkzZWI5/ZTg4MjdjNzIwODc5/ZTdjZC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}