{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Talk to Your Pharmacist","title":"UpSolutions for Independent Pharmacy with Patti Mara","html":"","width":"100%","height":180,"duration":1637,"description":"In this episode, our guest is Patti Mara, a renowned expert in independent pharmacy growth and business coaching. With over 20\nyears of experience, Patti has dedicated her career to helping owners and teams achieve remarkable\nresults by uncovering the “shifting point” that propels them to new levels of success. Her passion lies in\ntransforming the way businesses operate. Leading to enhanced customer experiences, substantial\ngrowth, improved customer retention, and increased profitability.\nAs the founder of PharmacySuccess.com, Patti utilizes her unique insights and expertise to provide\ncoaching and guidance to pharmacy professionals, empowering them to optimize their operations and\nreach their full potential. Through her coaching programs and business strategies, Patti helps owners\nand teams thrive in a competitive market, delivering exceptional value to their customers and driving\nsustainable growth.\nPatti is an accomplished author, having written the influential book “UpSolutions – Turning Your Team\ninto Heroes and Customers into Raving Fans”. This comprehensive guide offers practical solutions and\nproven techniques to transform teams into high-performing heroes, while cultivating a loyal customer\nbase of raving fans.\nAdditionally, Patti is the visionary behind The UpSolutions Team Success Training and The Business\nAccelerator Framework, powerful resources designed to equip businesses with the tools and knowledge\nthey need to achieve rapid growth and long-term success.\n\nInterview topics \n• The opportunity in change – using crisis to reinvent your pharmacy and emerge as a market leader.\n• Reinventing During Disruptive Times – Creating UpSolutions to evolving patient needs.\n• Setting you team up to win – The Four Pillars of Team Engagement\n• Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst.\n\nGuest - Patti Mara\nhttps://www.pharmacysuccess.com/ \nhttps://www.facebook.com/pattimara...","thumbnail_url":"https://img.transistorcdn.com/8xxOLgDhoMmY5d6Sc40bHktJGqsjbkVRV3Q6djG7yEI/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM2NjUvMTU2NTcz/OTA3OC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}