{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Floral CEO","title":"The 5 Biggest Breakdowns in Client Communication (and How to Fix Them) ","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/e95f9a0a\"></iframe>","width":"100%","height":180,"duration":779,"description":"Your business runs on flowers — but it thrives on communication.\nIn this episode of The Floral CEO Podcast, I’m diving into the five most common breakdowns florists make when communicating with clients — the simple but critical mistakes that can derail bookings, cause confusion, or leave clients guessing.\nIf you’ve ever felt ghosted, overwhelmed, or unsure how to guide a client through your process, this one’s for you. I’m walking you through how to identify red flags, set boundaries, and make your communication work for you (not drain your energy).\n🌸 You’ll learn:\nWhat an equal energy exchange looks like — and how to spot time-wasters early\nWhy you shouldn’t meet too soon (and how Zoom saves hours)\nHow to set pricing expectations upfront to avoid ghosting\nThe importance of clear timelines and next steps\nHow to confidently explain your process without sounding pushy\nThese five tweaks can completely change your booking rate — and your confidence.\n🎧 Listen to The Floral CEO Podcast wherever you get your podcasts.\n👉 Join the Floral CEO Mastermind for templates, systems, and support at http://floralceo.com/mastermind","thumbnail_url":"https://img.transistorcdn.com/FHz-UgopUhJpJn1O-4JHblhUpmcOM1-ut37jvDGyuz8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84ODcz/NzBkZGFkZjUyZjU5/ZTk5ODAxMTAzZjFj/NDIzNS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}