{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Between Two COO's with Michael Koenig","title":"The Power of Calm: GuideCX COO Harris Clarke on Building Trust and Systems That Hold","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/eb15ce78\"></iframe>","width":"100%","height":180,"duration":3510,"description":"Harris Clarke, COO at GuideCX, joins Michael to unpack what it means to lead when everything feels like it’s shifting under your feet. From learning precision and process in the U.S. Department of State to running operations in a high-growth SaaS company, Harris shares how trust, clarity, and calm create real stability in an organization.","thumbnail_url":"https://img.transistorcdn.com/uFPTtLLpuMJIKOpK_oJjl2gXXLuX11L_m92xqe9UtLM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xOTJi/N2QyZmRiOWVhMTE4/NTdlN2I5YzEzNDgx/OTI2Ny5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}