{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"ACQ2 by Acquired","title":"Making your customers your secret weapon (with Highspot's Oliver Sharp)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/eb33904b\"></iframe>","width":"100%","height":180,"duration":5679,"description":"We're joined by Oliver Sharp of Highspot, Seattle's most recent unicorn company (at least at the time of recording!), to talk about how and why to architect everything a software company does around its customers — what today is often called \"customer-led growth\" — but really represents a company building philosophy that runs much deeper. Oliver has serious software cred: he first joined Microsoft in 1984, and then later became part of Bill Gates' famous \"TA\" staff after Microsoft acquired his first startup. The conversation was *fantastic* and we owe a huge thank you to Oliver for sharing his decades of learning by doing with us. Make sure you don't miss this one!","thumbnail_url":"https://img.transistorcdn.com/KzDqskE6HPXIsKBm4ZG61aBjmKwhyuCyfsigJhOl0i0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85N2Y2/ZWJiZmNiOWEwNWVj/MzExMzhhZGE3MzFk/NDVmYi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}