{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Hotel Tech Insider","title":"The New Group's Managing Director on Proactive Technology Evaluation & Adoption","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/eb7311c4\"></iframe>","width":"100%","height":180,"duration":2078,"description":"How can boutique hotels leverage cutting-edge technology to enhance guest experiences while maintaining a personal touch? In this episode, Konstantin Ernstberger, co-founder of The New Group, reveals the innovative strategies that are reshaping the hospitality landscape.Key Takeaways:Discover why an open API is crucial for modern Property Management Systems (PMS) and how it can streamline operations and enhance guest interactions.Learn how The New Group utilizes AI-driven revenue management tools to optimize pricing strategies and improve profitability.Explore the balance between automation and human connection, and why emotional intelligence is becoming a vital skill for hotel staff in the age of technology.","thumbnail_url":"https://img.transistorcdn.com/cGsIox29siznwfuYY8grVUNXng4WDebupOLgn4loc-U/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS82NTkw/N2U3NzI5ZmIxMDY3/MjhiNWQxYTQyODg2/MDM0YS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}