{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Espresso Hour","title":"Delight Your First 100 Customers: An Easy Framework To 10x Revenue | Espresso Hour E14","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/ef03785c\"></iframe>","width":"100%","height":180,"duration":2163,"description":"Want more FREE digital writing frameworks & tips like these? Join 50,000+ subscribers here: http://digitalwritingcompass.com In this episode, Ship 30 for 30 Captains Dickie Bush and Nicolas Cole talk about their marketing funnel, specifically relating to email. (00:00) Intro (01:55) Cole's missed product opportunity (06:12) Dickie's strategy for product improvement (09:39) Unexpected benefits of 1:1 feedback (11:37) Customer experience is BETTER than product improvement? (13:01) Tactical strategies (19:11) The 3 customer tiers you should know about (21:48) Harvard vs. the internet education space (23:45) How to CRUSH low-ticket products (25:08) The 3 post-purchase survey questions you need to ask (30:35) The true meaning of wealth (35:04) Winner of FREE Ship 30 cohort -------------------------------------------------------------------- Download our FREE 13,000-word ultimate guide: http://startwritingonline.com Start writing on Typeshare: http://typeshare.co • Follow Dickie on Twitter: http://twitter.com/dickiebush • Follow Dickie on LinkedIn: http://linkedin.com/dickiebush • Follow Cole on Twitter: https://twitter.com/Nicolascole77 • Follow Cole on LinkedIn: https://www.linkedin.com/in/nicolascole Subscribe to the Ship 30 YouTube channel for more content like this: https://www.youtube.com/c/Ship30for30... Subscribe to the Digital Writing Podcast: https://open.spotify.com/show/1WeaKKsnzbWRk9gNmlgLzr?si=3ebaa256361d44dc","thumbnail_url":"https://img.transistorcdn.com/KGRKIUPFwOODxIVZ6TKF4XOXflKopCNHKeX2NwT7kDs/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzI2MjU5LzE2Mzk0/NDczNjctYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}