{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Real View","title":"5 Star Service","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/efc727be\"></iframe>","width":"100%","height":180,"duration":1819,"description":"Debra Betolatti joins this week’s episode to share how setting clear expectations from the start, being honest and consistent in communication, and educating clients can help achieve top-notch service.Full Description / Show NotesDebra’s career history and backgroundWhat a 5-star experience means to her and how she learned from a mistake on what not to doBiggest mistakes agents make when it comes to serviceThe importance of discovery sessions and setting expectationsThe types of questions to ask clientsWhat clients are looking for in their real estate agentWhy honesty and transparency are keyThe importance of being a REALTORHow referrals can evolve from past client 5 star experience","thumbnail_url":"https://img.transistorcdn.com/Hja95vuRO7GmkIdPCasJBQIJb7pxLvNgMMep3FiJTt0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzE2ODY0LzE2MDc2/MzI5OTEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}