{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Data Hurdles ","title":"Data Insights: A Conversation with SD Tech's COO - Shane Mishler","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/f196693a\"></iframe>","width":"100%","height":180,"duration":2028,"description":"In this episode of the Data Hurdles podcast, Chris Detzel and Mike Burke interview Shane Mishler, COO of SD Tech, a managed service provider. They discuss Shane's career journey across different industries and the key skills and mindsets necessary for adapting effectively. They also explore the role of technology in small businesses, the use of data for consistency and quality, and the impact of emerging technologies like automation and AI. The conversation highlights the importance of documentation and the potential of AI in transforming business operations. Overall, the episode emphasizes the need for continuous learning and open-mindedness in the ever-evolving technology landscape.\nTakeaways\nAdapting across industries requires a mindset of continuous learning and being open to new experiences.\nWorking in the service industry can provide valuable skills in managing clients and expectations.\nTechnology plays a crucial role in small business growth and scalability, even in seemingly non-tech industries like food trucks and counseling.\nData is essential for enhancing customer relations and service delivery, as well as making informed decisions about business operations.\nEmerging technologies like automation and AI have the potential to revolutionize business processes and improve efficiency.\n\nChapters\n\n00:00\nIntroduction and Holiday Plans\n01:08\nIntroduction of Guest: Shane Mishler\n02:00\nTransitioning Across Industries\n04:33\nKey Skills and Mindsets for Adapting Across Industries\n06:44\nDifferent Paths to Success\n07:43\nThe Value of Working in the Service Industry\n09:00\nTransition to SD Tech\n13:23\nStarting a Franchise Model\n17:04\nRole at SD Tech and Franchise Clients\n20:16\nUtilizing Data for Consistency and Quality\n22:12\nUsing Data to Enhance Customer Relations and Service Delivery\n26:29\nThe Role of Technology in Small Business Growth\n30:03\nEmerging Technologies Impacting Business Operations\n35:01\nEmbracing Technology and Having Conversations","thumbnail_url":"https://img.transistorcdn.com/RdZTlNiazF3qYsBrhblBZW0SxFISyhS5vWSxFXkMjMY/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hMWQ1/ZTQyYTAzYmEwOWQ3/MDE4YjM4ZjJhZTk2/MGRkMS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}