{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Authority Podcast — Expert Insights and Fresh Ideas for Education Leaders","title":"Mark Miller talks “Culture Rules” - The Authority Podcast 30","html":"","width":"100%","height":180,"duration":3007,"description":"We’re thrilled to welcome international best-selling author and business leader Mark Miller as our guest for this episode of The Authority. \nMark is Vice President of High Performance Leadership for Chick-Fil-A. He first started at the company as an hourly team member in 1977 and has served in numerous roles along the way. \nCulture Rules: The Leader's Guide to Creating the Ultimate Competitive Advantage is Mark’s 11th book. He currently has over one million books in print in more than twenty-five languages.\nRoss and Mark discuss:\n71% of U.S. leaders believe culture is their #1 most powerful tool to drive performance, but enhancing culture ranks low on their priority list — why the gap?\nFirst move: decide and declare what you're trying to create. Culture needs to be explicit.\nLeaders animate culture — this is the big idea of the book\nThe 3 Culture Rules: Aspire, Amplify, Adapt\n What does culture mean to your customers?\n Adapt, not react — how to adapt and what the current in-person vs. remote debate tells us.\nMicrosoft CEO Satya Nadella wanted to shift the company from being “know-it-alls” to “learn-it-alls” — what did Mark learn while working on the book?\nThe “magic circle” of game design and how it explains culture.\n What Mark learned about innovation and purpose.\nMeasuring culture\n\nCulture Rules is now available for purchase, with a number of bonuses available for individual and bulk orders. Learn about them here: https://www.leadeveryday.com\nSubscribe to The Authority to get more deep-dive interviews with education authors. It’s available wherever you get your podcasts. Visit https://bepodcast.network to learn more about the Be Podcast Network for educators.\nAbout our guest\nMark Miller is a business leader, best-selling author, and communicator. Mark started his Chick-fil-A career working as an hourly team member in 1977 and today leads as Vice President of High Performance Leadership.\n He began writing almost twenty years ago, and with over one million books...","thumbnail_url":"https://img.transistorcdn.com/dTOKoLexSWdGS9m1xLLhBBOf_FONz2hkdXtwCfQ_FHk/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxNTUwLzE2ODM5/MDYwNDAtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}