{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Grit","title":"#165 Former CEO & Co-Founder of Zillow, Spencer Rascoff: Real Estate Voyeurism","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/f2587e4a\"></iframe>","width":"100%","height":180,"duration":4282,"description":"Guest: Spencer Rascoff, co-founder and former CEO of Zillow + co-founder and general partner at 75 & Sunny \nWhen terrorists attacked the US on 9/11, Hotwire co-founder Spencer Rascoff and his colleagues had to put their own trauma aside and “spring into action” — the travel site had sold tens of millions of dollars’ worth of non-refundable flights and hotel rooms and customers who wouldn’t be traveling wanted their money back. Now a visiting professor at Harvard Business School, Spencer teaches this case to his students because this dilemma was not unique to 2001: “What the hell do you do when you’re running a company ... and all of a sudden, a pandemic happens? Or SVB shuts down?”\nIn this episode, Spencer and Joubin discuss Zestimates, context switching, Tom Brady, reinvention, Shaq, the live music business, beating pain, personal connection to tragedies, the structure of rounds, Juul, the qualities of success, Stewart Butterfield, Travis Kalanick, second homes, two-way doors, overstating risk, “Dad, I Have a Question,” management by walking around, and Carl Eschenbach.\nIn this episode, we cover:\nSpencer’s post-Zillow life (00:57)\nFrom player to coach (03:47)\n“The Forrest Gump of technology” (08:21)\nJoseph Rascoff and the Rolling Stones (10:56)\nTeaching grit to kids (14:43)\nSpencer’s brother (18:55)\nChanneling pain into achievement (21:35)\nCo-founding Hotwire (24:37)\nThe impact of 9/11 (27:51)\nRe-capitalization and selling to Expedia (35:17)\n“Let’s build a real estate website” (38:05)\nOffice Hours and founder-product fit (45:12)\nHow Pacaso works (53:22)\nCareer mirrors and leaving big companies (57:01)\nStaying organized (01:04:20)\nDinner with the family (01:07:43)\nWhat “grit” means to him (01:09:14)\nLinks:\nConnect with SpencerTwitter\nLinkedIn\nConnect with JoubinTwitter\nLinkedIn\nEmail: grit@kleinerperkins.com \nLearn more about Kleiner Perkins\nThis episode was edited by Eric Johnson from LightningPod.fm","thumbnail_url":"https://img.transistorcdn.com/jCea5f44KBONhOsyLyht9nXUrj2YBNfA6fc-kgyfWTM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/Lzk3NzAvMTY2Nzg2/MjQyOC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}