{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Protrusive Dental Podcast","title":"Building Trust with Patients, Consent and Emotional Intelligence with Colin Campbell – PDP244","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/f7a4238c\"></iframe>","width":"100%","height":180,"duration":3795,"description":"How should you  gain consent for ELECTIVE treatments?\nIs selling in dentistry something to avoid, or an essential part of patient care?\nHow much does emotional intelligence really matter for your success and happiness?\nDr. Colin Campbell joins for a powerful episode that dives into consent, sales, and the balance between profit and ethics in dentistry. He also unpacks the huge role of emotional intelligence—not just in clinical practice, but in life.\nExpect real talk, strong opinions, and communication gems that can reshape the way you connect with patients and approach your career.\n https://youtu.be/Wtugp1t-IrM \nWatch PDP244 on Youtube\nProtrusive Dental Pearl: Read (or listen to) the book Let Them by Mel Robbins — a powerful reminder to take control of your own life and emotions instead of letting outside events dictate them.\nNeed to Read it? Check out the Full Episode Transcript below!\nTakeaways\nBuilding trust with patients is crucial for effective consent.\nConsent should be a relationship management exercise, not just a legal formality.\nUnderstanding the patient’s perspective is key to effective communication.\nElective treatments should be approached with caution and ethical considerations.\nSales in dentistry is not a dirty word; it’s about providing solutions to patients.\nEmotional intelligence is a vital skill for dentists to develop.\nGood dentistry is about doing what is best for the patient, not just for profit.\nContinuous education and self-improvement are essential for success in dentistry.\nHIghlights of this episode:\n00:00 Teaser\n00:44 INTRO\n01:44 Protrusive Dental Pearl\n02:58 Welcoming Dr. Colin Campbell\n04:55 Colin’s Background and Philosophy\n05:36 The Importance of General Dentistry\n08:40 Finding a Niche vs. Being a Generalist\n11:14 Understanding Consent in Dentistry\n17:42 Fear of Losing the “Sale”\n18:50 Building Trust with Patients\n22:09 Consent Process Overview\n22:49 Patient Consultation Process – Building the Bridge to Trust\n29:00 Developing...","thumbnail_url":"https://img.transistorcdn.com/hLSIeRiYSp0oTfIk0BzEukFutShD18hH3f6fq4QHsWw/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lZmM0/ZTNjYzdiZDJhNGFj/MzBiYmU2NTUwNmM2/NzQ2My5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}