{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Fireside with Founders & Leaders","title":"Data Foundations: Steven Bennett on Building Trust at Principality","html":"","width":"100%","height":180,"duration":3612,"description":"In this episode of Fireside with Founders & Leaders, host Rupert McSheehy welcomes Steven Bennett, the lead on data and AI at Principality Building Society. With over 35 years of experience in the financial sector, predominantly at Lloyds Banking Group, Steve shares his journey and insights into the evolving landscape of data management and AI. He discusses the challenges and opportunities that come with transitioning from a large organisation to a smaller, customer-centric institution like Principality, emphasising the importance of data strategy and governance.\nSteve delves into the necessity of aligning data efforts with business outcomes to ensure impactful delivery. He shares his vision for fostering a data-driven culture at Principality, where every team member is encouraged to engage with data, ultimately leading to better customer experiences. As the conversation progresses, they explore the implications of AI in data governance, the importance of ethical considerations, and the evolving skill sets needed in the field of data management. They finish on why people and process, not technology, are the hardest part of delivering a data capability. This episode is a treasure trove of insights for anyone interested in the intersections of data, AI, and leadership in today's business environment.\nChapters\n00:00:00 - Introduction\n00:00:24 - Welcome, and a friendship that goes back 20 years\n00:00:59 - Steve's background: 35 years at Lloyds Banking Group\n00:01:50 - Why leave Lloyds for Principality\n00:04:09 - Principality's brand and impact beyond South Wales\n00:05:19 - A much wider remit across data and AI\n00:08:12 - Why some data strategies fail\n00:09:49 - Getting the business on board with the strategy\n00:12:31 - Regulation and data in financial services\n00:14:53 - What goes into a data strategy\n00:16:53 - What would worry Steve about a data strategy deck\n00:18:50 - What a good data-driven culture looks like\n00:22:21 - From management information to real...","thumbnail_url":"https://img.transistorcdn.com/yK8sRdXK-WErq4a9P1rXjy9DaWIeny0koUOUAbacNgY/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85NTUz/NDRiNzY0N2E0MzY3/ZmYwNTYxMDA3NDk2/ZjQ4NC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}