{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Arrive: Strategy for Independent C-Store Owners","title":"SHIFT CHANGE WARFARE (THE INVISIBLE TAX)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/fbd029f6\"></iframe>","width":"100%","height":180,"duration":172,"description":"Show Notes (Arrive Version)Episode Title: Shift Change Warfare: The Invisible Tax (Episode 87)Episode Description: \"You don't have a hiring problem; you have an operational problem.\"For an Independent Store Owner, the fighting between shifts isn't just a headache; it is an invisible tax that destroys employee retention and business valuation. In this episode of Arrive, Mike Hernandez explains why funding a 15-minute payroll overlap is the most aggressive retention strategy an owner can deploy.What You Will Learn:The Invisible Tax: How shift change arguments directly cost ownership thousands of dollars in turnover.The ROI of Overlap: Why cutting 15 minutes of payroll actually damages the profitability of the business.The Turnover Autopsy: How to call former employees to find out if your Store Managers are failing to control the culture.Resources & Links:Download the Retention ROI Calculator: Text the word STABILITY to 956-897-9192.Recommended Listen: Dive: Episode 76 (Hear the exact front-line perspective of a toxic shift change).","thumbnail_url":"https://img.transistorcdn.com/uFAarIX_QLHAiERgwyWZ8KgxDVZrCM_S-E85F3VnNcg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hMzM2/MzI3M2Q2YzVlZDU1/MThmYjBjZGNiOGJk/OTRiYi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}