{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The WorkOps Podcast","title":"ZipRecruiter on why AI is a way of working, not a skill","html":"","width":"100%","height":180,"duration":2159,"description":"Summary\nIs AI a skill to list on a job description, or simply the way work gets done now? In this episode of The WorkOps Podcast, host Jeet Mukerji sits down with Amy Garefis, Chief People Officer at ZipRecruiter, who spent most of her career as a CPA before moving into HR four years ago. Amy explains why the hardest part of that move was accepting that people decisions rarely have a right answer, and why ZipRecruiter keeps investing in interns and early career talent while other companies pull back. She walks through how her people team is adopting AI, from baseline courses to self-identified evangelists building workflows, and why freed-up time disappears unless you plan for it. She also shares the story of ZipRecruiter's quarterly collaboration weeks in Phoenix, where the original goal of productivity gave way to something the company values more: connection. A practical conversation for people leaders working out how to bring their teams along on AI without losing the human side of the work.\n\nChapters\n00:00 Cold open\n00:43 Welcome Amy Garefis of ZipRecruiter\n01:06 From CPA to chief people officer\n04:11 Why HR decisions rarely have a right answer\n05:47 Should new grads start in HR?\n08:04 Why ZipRecruiter still hires early career talent\n11:11 Is AI turning everyone into a manager?\n15:11 Tokens, time and how the people team uses AI\n20:38 Building AI fluency across the company\n25:08 ZipRecruiter's quarterly collaboration weeks\n34:38 Advice for leaders driving AI adoption\n\nTakeaways\n- AI is a way of working, not a skill. Amy expects it to appear in job descriptions for now, then fade into a baseline expectation the way \"internet\" once did.\n- HR rarely has a right answer. Moving from accounting meant getting comfortable with decisions everyone can relate to and has an opinion on.\n- Automation does not create free time by itself. Decide in advance which strategic work the saved hours will go to, or other tasks will absorb them.\n- Make AI adoption accessible. Offer a...","thumbnail_url":"https://img.transistorcdn.com/Eh8J8csrLvAf-gfZx2fx-hND9gquazmC6b15qkZyyGA/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lMWNj/OTM3ZjEzMWFkMzQw/NjcwMzQyYTI4MTY3/MGRhMC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}