{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Let's Talk IRM","title":"To Transform Or To Transfer","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/fd622194\"></iframe>","width":"100%","height":180,"duration":1655,"description":"Are you struggling with user adoption and process alignment during your IRM implementations? In this episode of Let's Talk IRM, certified IRM practitioners Elay and Jada dive into the core differences between transforming existing processes and merely transferring them into new tools, particularly within ServiceNow IRM.Key topics covered:The common pitfalls of \"lift and shift\" approaches and why a full reimplementation is often necessary.Indicators early in an engagement that reveal whether a team is ready to transform or just transfer their old processes.How organizational support from leadership influences the success of IRM projects.The importance of configuring the platform correctly to meet future needs and avoid rework.Strategies for balancing user experience with the integrity of data models during phased implementations.Tips for managing client expectations and avoiding the trap of recreating inefficient workflows.Recognizing when to rebuild versus work around existing configurations to ensure long-term value.The role of leadership buy-in in preventing the \"dead on arrival\" deployment scenario.Practical advice on engaging clients who are fixated on replicating their spreadsheet workflows.Timestamps: 00:00 - Introduction: Why many IRM projects fail despite investing heavily 00:28 - The critical question: Are we transforming or just transferring processes? 1:26 - Elay's expertise: Insights from numerous IRM implementations 2:25 - Why spreadsheets often outperform complex GRC platforms 3:20 - Signs early in a project that indicate a need for transformation 4:03 - How to identify a team's readiness to change during initial sessions 5:26 - Understanding the \"crawl walk run\" approach for IRM adoption 6:41 - Managing client expectations when demo-proof features don’t match real needs 7:37 - The impact of client resistance and how to handle it effectively 9:36 - When to automate and transform versus work with existing dashboards 10:41 - Navigating client...","thumbnail_url":"https://img.transistorcdn.com/2jhVwWxovzkwBp0YDxYtdtAyETbAylkl5UfElYjTJU4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kMDhh/MmQ5OGIxMDFhMTMw/Y2I1YjI5MjUxYmVh/ZmQwZS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}