Join Brooke and Brian at the International Conference 24 (IC24) as they delve into the major highlights and achievements in the customer support world during Q3 2024.
- (00:25) - Q3 2024 Support Team Restructuring
- (01:16) - Customer Engagement and Onsite Visits
- (02:06) - Achievements in Customer Satisfaction
- (02:58) - Accreditation Program Details
- (03:51) - Feedback and Team Morale
- (04:36) - Looking Ahead to Q4 and 2025
- (05:32) - uLearn Platform and Chat Support