Guest Loyalty-How Do You Turn One-Time Guests Into Regulars?-100

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 

  

The Guest Loyalty Loop That Makes Guests Return—Without Discounts 

Tired of one-and-done guests? In this episode of Bed, Breakfast & Business, we show you how to build a guest loyalty loop that feels like a warm hug, not a pushy promo. 

You’ll learn:
 • Why loyalty starts before check-in
• How to build unforgettable first impressions
• The small details guests remember (and rebook for)
• How to use notes, not tech, to personalise return stays
• The daily 30-second routine that locks it all in 

 

 ⏱️ Timestamps:
00:00 – Intro: The power of repeat guests
01:20 – When loyalty actually begins
03:45 – The guest welcome that builds return visits
06:10 – Personal touches that create emotional connection
09:00 – What to send after they leave
11:30 – Loyalty loop system you can actually stick to
13:45 – Bonus: Our 30-second guest memory trick
15:00 – Wrap-up + next steps 
 
#Guest Loyalty #bnbtips #guestloyalty #hospitalitymarketing #repeatguests #smallbizhospitality #bedandbreakfastowner #bnbstrategy #loyalguests #hospitalitylife #bnbsuccess 

 

 ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
 https://bedsbreakfastsbusiness.com/2025/11/guest-loyalty-how-do-you-turn-one-time-guests-into-regulars-100

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness


A Division of Keystone Hospitality Property Development 

What is Bed, Breakfast & Business?

Welcome to the 'Beds, Breakfasts, & Business' Podcast! - the delightful corner where bed and breakfast enthusiasts rendezvous for tips, tales, and tete-a-tetes!

Each week, we fluff up the pillows, brew a fresh pot of tea, and delve into the enchanting world of B&Bs. Oh, the joys of homemade scones, personalized decor, and those oh-so-unique guest requests! But let's face it - it's not always sunny-side up in our B&B journey.

From managing the breakfast rush, to handling that charming but oh-so-noisy antique plumbing, or striving for that sparkling online review – we've been there, and we FEEL you!

Navigate the beautiful, bustling, bed-making world of B&Bs with us. As we sift through questions, and sprinkle in some laugh-out-loud moments from every corner of this special universe. Trust us, you're in for some comforting company and surprising solutions. We also value your time, so each episode will be concise, straight to the answers without all the fluff.

So, whether you're listening while flipping pancakes, or taking a well-deserved break on that oh-so-comfy porch swing, the ‘Beds, Breakfasts, & Business' Podcast! promises a weekly dose of fun, wisdom, and a whole lot of heart.

Welcome aboard our global B&B journey! Brew, listen, and be bedazzled. This is the 'Beds, Breakfasts, & Business' Podcast!. And now, let's turn the page to our next chapter of delightful discoveries!