Episode 052 - Community Manager Positions and Who Owns Digital Self-Help Customer Experience?

Summary

Chris and Michael talk about the difficulties to connect Community to every single business systems when you first launch. It's all about your strategy, and building a roadmap.

We also talk about the career of community managers. What does a team look like? What's the difference between:
- Head Of Community
- VP of Community
- Director of Community
- Community Program Manager
- Community Manager

Chris believes that it's still all over the place!

Show Notes

Sponsored, by no one, but we are open to sponsors. Beer Sponsors would be amazing! 🍺🍻🍻🍻🍻🍻🍻

What is Peers Over Beers - Community Experts Podcast?

20 year Digital Experience and B2B Community Expert Michael Sandoval and 20 year Relationship Manager and B2B Community Strategist Chris Detzel are your hosts for this fun and straight shooting podcast for enterprise community managers and social media professionals. With their easy and natural inquisitive banter, your hosts will tackle hard issues facing community managers in their day-to-day struggles, and yes, over a beer. From starting new communities, digitally transforming enterprise culture, moderation, and globalization techniques are all up for discussion.