Airbnb Hospitality by Voice - Petar Ojdrovic, Home Service

Petar Ojdrovic is the founder of Home Service, a voice-based solution for vacation rental management that Improves the guest experience while helping hosts save time and drive 5 star reviews. I'm also joined by my co-host, the inimitable Charlie Cadbury, CEO of Say It Now, who elevates the discussion with his vast experience of building apps for the travel and hospitality industries. 

In this episode we learn about the typical problems vacation rental hosts and guests face during their stays in vacation rentals like Airbnb, and how hosts can use voice to tackle these. We cover designing a human into the loop, the ways multimodal should be used, how to improve intent resolution. 

Charlie introduces us to the concept of a crap wizard, and how you can avoid having your voice app users feel like one, and Petar shares advice for budding voice developers and startup founders. This in-depth conversation really showcases the potential of voice to gather data and offer value to users. 

Links from the show:

• Home Service: https://homeservice.ai << use code VOICETECH15 for $15 off annual subscription 
• Home Service on Twitter: https://twitter.com/homeserviceapp
• Home Service Blog: https://homeservice.ai/blog  
• The necessity of Multi Modal: http://bit.ly/2IyPdtU
• Automating AirBnB and Vacation rental management: http://bit.ly/35gj7Nh
• Driving growth metrics: http://bit.ly/2OrUtTN
• Say It Now: https://www.sayitnow.ai/  
• Say It Now Twitter: https://twitter.com/sayitnow_ai  
• Say It Now LinkedIn: https://www.linkedin.com/company/say-it-now  
• Charlie Cadbury on Twitter: https://twitter.com/charlesCadbury
• Volara: https://volara.io
• Virtual Concierge Service: https://www.virtualconciergeservice.com

Sponsors:

• Manning books: https://www.manning.com 40% off all books code: PODVOICETECH19 
• AllAboutVoice Conference, Munich, Oct 11: http://bit.ly/30pzhAW - 15% discount with code VOICETECH 

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What is Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025?

Explore the cutting-edge of B2B audio content marketing, and discover the latest tools and techniques to grow your business with A.I. generated audio. Learn how to use A.I. powered tools to produce audio content at scale, consistently and cost-effectively, for customers worldwide. The Voice Tech Podcast is hosted by Carl Robinson, an experienced podcast startup founder and podcast producer. Each episode covers practical techniques for audio content production in the A.I. age, and helps you bridge the gap between emerging tech and practical marketing applications. Whether you're a startup seeking a competitive edge or a tech enthusiast eager to explore voice A.I.'s potential, the Voice Tech Podcast is your gateway to audio-driven business success. Tune in for the knowledge and skills needed to thrive in the evolving audio landscape.