Constant innovation in the tech industry opens up countless opportunities to ease strain on businesses and their customers, but it can also leave consumers, providers, and legislators struggling to keep up with the field’s evolution. Regulation changes, escalating growth and acquisitions, and introducing additional compliance efforts are just a few factors testing the field’s agencies and their ability to maintain pace. How can the ARM vertical’s smaller operators begin to maneuver a landscape with so much complexity and change?
In this episode of Forces in Fintech, we’ll analyze the state of the market to understand which tech strategies businesses can implement to stabilize and strengthen their position against current competition. We speak with REPAY’s Senior Vice President of Sales, Chad Probst, to learn how REPAY has streamlined innovative tech and built efficient teams to solve these common industry challenges. He’ll also teach us how an increase in compliance tactics can also increase profitability and efficiency.
We’ll also find out:
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1:27) – How did Chad’s previous work lead him to his role at REPAY?
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1:49) – What is the current landscape of the accounts receivable management vertical, and how has it evolved over time?
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3:53) – Is churn potential the main driver of the market’s current acquisition trend?
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5:37) – What is the status of field competition?
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8:13) – What approach should be taken when it comes to selling in the ARM space?
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9:08) – How does seasonality or countercyclical timing in an economic cycle affect the business and their customers?
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11:13) – What does the future of payments in the arm space look like?