TrueLife

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Ladies and gentlemen, it is a distinct honor to introduce our esteemed guest, Shane, the visionary leader and custodian of Everetics. With an illustrious career spanning over two decades, Shane has masterfully navigated the intricate landscape of both small ($4M) and large ($1.4B) enterprise software and SaaS businesses, with a profound focus on Customer Support.

Everetics, the brainchild of Shane, stands as a testament to the indomitable spirit of “paying it forward.” It was founded as a solution to the challenges that often besiege Customer Support, Service, and Success. Shane’s journey has been one marked by the triumph over recessions, surging costs, declining retention rates, scaling, hyper-growth, and IPOs.

Shane’s belief in the pivotal role of exceptional service as the backbone of any thriving business is not merely a philosophy; it’s a guiding principle. He understands that delivering practical and strategic Customer Experience (CX) solutions is the cornerstone of supercharging both customers and a business’s success.

Shane’s unparalleled expertise has garnered recognition from industry leaders and accolades such as the TSIA Customer Success Gold Star Award, the Stevie Customer Success Award, and the Service Strategies Support Center Practices Certification.

Today, we have the privilege of delving into Shane’s wealth of knowledge and the remarkable journey of Everetics, as we explore the transformation of Customer Support into a revenue-generating powerhouse. Please join me in extending a warm welcome to Shane as we unravel the insights and wisdom from his extraordinary career and mission with Everetics.
https://www.everetics.com/
https://www.everetics.com/

One on One Video call W/George
https://tidycal.com/georgepmonty/60-minute-meeting

Support the show:
https://www.paypal.me/Truelifepodcast?locale.x=en_US




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Legal Disclaimer / Release of Liability for Podcast:
This  content  is for educational and informational purposes only. Nothing in this transmission constitutes legal, financial, or professional advice. I am not your lawyer, financial advisor, or telling you what to do.

This podcast documents historical events, analyzes publicly available information, and explores hypothetical scenarios. Any actions discussed are presented as educational examples of how systems work—not as instructions or recommendations.

You are solely responsible for your own decisions and actions. Any application of information presented here is at your own risk. I assume no liability for consequences of actions you choose to take.

By continuing to listen, you acknowledge that this content is educational commentary, that you’re responsible for researching applicable laws in your jurisdiction, and that you’ll consult appropriate professionals before taking any action that could affect your legal, financial, or personal situation.


Creators and Guests

Host
George Monty
My name is George Monty. I am the Owner of TrueLife (Podcast/media/ Channel) I’ve spent the last three in years building from the ground up an independent social media brandy that includes communications, content creation, community engagement, online classes in NLP, Graphic Design, Video Editing, and Content creation. I feel so blessed to have reached the following milestones, over 81K hours of watch time, 5 million views, 8K subscribers, & over 60K downloads on the podcast!

What is TrueLife?

TrueLife is a long-form podcast about consciousness, psychedelics, neuroscience, artificial intelligence, language, technology, power, culture, philosophy, spirituality, trauma, addiction, human transformation, and the strange future of being human.

Hosted by George Monty, TrueLife brings scientists, artists, entrepreneurs, researchers, mystics, writers, clinicians, technologists, and cultural provocateurs into conversations about the questions underneath the headlines: What is consciousness? How do psychedelics change people? What happens when AI meets biology? How do language, media, technology, and power shape human behavior? What does transformation actually require?

Across hundreds of episodes, TrueLife explores psychedelics and psychedelic science, mental health and addiction, consciousness and altered states, artificial intelligence and human evolution, neuroscience, philosophy, mythology, spirituality, media, culture, systems of power, rites of passage, and experimental storytelling.

For seekers, rebels, researchers, creators, entrepreneurs, and anyone who suspects reality is stranger than advertised.