In this engaging podcast episode, Lynn Daniel, CEO of the Daniel Group, shares his journey in the consulting industry, focusing on the evolution of customer experience strategies and the importance of technology in business growth. He discusses the significance of client retention through quality service and the commitment required for effective customer experience programs. Lynn also delves into succession planning, emphasizing the need for cultural fit and clear roles within teams. The conversation wraps up with insights on future outlooks and the importance of maintaining a positive work environment.
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The Succession Team :)
#leadership #successionplanning #companyculture #businessgrowth #personalgrowth #teamdynamics #entrepreneurship #familybusiness #challenges #opportunities #executiveleadership #collaboration #mentorship #transparency #communicationstrategies #principled leadership #organizationalchange #scalingstrategies #workplaceculture
What is Succession?
Welcome my fellow leaders and listeners. This is Succession, a podcast about the pursuit of success, the art of leadership transitions, and the legacies that shape our future. I'm Kori Grillo, and in each episode, we explore what it means to lead with impact, adapt through change, and create a lasting mark on the world of business. Whether you're navigating a career shift or planning your next big move, you're in the right place.