In this episode, host Ryan sits down with digital commerce strategist Emily Parker to discuss
how chatbots are transforming the online shopping experience. From providing instant customer support to delivering personalized product recommendations, AI-powered chatbots are changing the way consumers interact with brands and make purchasing decisions.
The conversation explores how modern chatbots help businesses improve customer engagement, streamline support operations, and create more personalized shopping journeys. Ryan and Emily also discuss the growing role of conversational AI in e-commerce, the benefits of 24/7 assistance, and how emerging technologies are shaping the future of digital retail.
What is Silverback Chatbot?
SilverBack Chatbot helps businesses save time, boost sales, and improve customer experience through powerful AI automation. From website chat to SMS and email follow-ups, our tools work 24/7 to capture and convert more leads. Whether you're in real estate