Changing The Industry Podcast

In this episode, Lucas and David sit down with Jill Trotta, the Vice President & GM of Industry, Sales, and Certification at RepairPal. Jill was asked to be on the podcast in order to navigate a whole host of landmine topics. The result?Jill and Lucas do a great job of discussing difficult subjects while David proceeds to burn every bridge he could find. Or maybe not… We’ll see how folks react. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Show Notes

Don't get to the end of this year wishing you had taken action to change your business and your life.
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Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

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In this episode, Lucas and David sit down with Jill Trotta, the Vice President & GM of Industry, Sales, and Certification at RepairPal. 

Jill was asked to be on the podcast in order to navigate a whole host of landmine topics. 

The result?

Jill and Lucas do a great job of discussing difficult subjects while David proceeds to burn every bridge he could find. 

Or maybe not… We’ll see how folks react. 

Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.

Click Here: Get Shop-Ware.com

Support the show

What is Changing The Industry Podcast?

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.

Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.