CX Nexus Podcast

Our first recording for 2020, and we are excited to bring you our wit to the fun world of community and digital. Since we recorded on #CMAD day, we decided to devote the episode to its theme of self-care. We talk about our routines, but the discussion turns towards the stressors on community managers today. To sum up; "be empowered to say no". Happy 2020!

Show Notes

Today's beer
Chris had Paulaner Hefe Weisen https://www.paulaner.com/us/our-products/hefe-weizen/
Michael had Lakewood Lager Vienna Style  https://lakewoodbrewing.com/year-round/

  • Happy #CMAD
  • Hear how we spent our holiday season.  Some traveled, while others ate
  • What is self-care and listen to our perspectives
  • Learn how we manage our stress
  • Chris seeks others to help him broaden his roadmap view to destress
  • Michael digs into research to understand to destress
  • Perhaps community managers need self-care since we tend to be lone wolves
  • Don't be afraid to say no
  • Is self-care needed because out new work normal is a smaller workload that added responsibilities stress workers?  Hear us opine. 


Creators and Guests

Host
Chris Detzel
Chris is a versatile Digital Community Strategist with several years of experience. He has owned community vision, strategy, and execution. He is responsible for leading the development and execution of community engagement programs, creating compelling content for customer communities and acts as the voice of the customer. He believes that data should drive decisions as it is the key element of any long-term successful strategy.

What is CX Nexus Podcast?

CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions effortlessly.

Each episode unfolds as a masterclass in cross-functional leadership, offering innovative strategies for collaborative success and a deep dive into the latest industry trends. "CX Nexus" serves as a powerful platform for personal brand development for both its hosts and its audience. More than just a podcast, it's a career accelerator for the astute professionals in marketing, community engagement, product management, sales, and customer success.