The L&D Challenges Podcast

In this fun interview, Shawn Jensen and Mallory Glessner chat with Adam about their experience at, Trainual, a cloud-based training, onboarding and SOP platform. 

Mallory is the Manager of Content and Product Marketing at Trainual and currently specialises in process improvement, project management, and fostering positive workplace cultures. Shawn is the Senior Success Coach at Trainual, passionate about creating effective learning environments and coaching individuals and groups in programs, products, business strategies, customer service, team building, and staff development. 

In their work at Trainual and as co-hosts of their podcast Inside the process, Shawn and Mallory share their insights exploring the best business practices for effective document and creating captivating content.

In this episode, Shawn, Mallory, and Adam discuss: 
  1. How to leave room for creative flair when building and managing your processes.
  2. Leveraging AI to create a consistent and efficient onboarding experience. 
  3. How to ACE training content and policy creation by making it Accessible, Clear, and Engaging.
  4. Implementing Instructional design to build and transform content into effective training content.


Connect with Shawn on LinkedIn: https://www.linkedin.com/in/shawnjensentrainer/

Connect with Mallory on Linkedin: https://www.linkedin.com/in/malloryglessner/

Their podcast Inside the Process: http://trainual.com/insidetheprocess

The Complete Guide to Process Documentation and Process Improvement (with Templates): https://trainual.com/manual/complete-guide-to-process-documentation-and-process-improvement-templates

How to Improve a Process: https://trainual.com/template/how-to-improve-a-process

How to Document a Process: https://trainual.com/template/how-to-document-a-process

Super Awesome Training Design: https://trainual-2022-brasshands.webflow.io/webinar/super-awesome-training-design

How to Transform Processes into Engaging Employee Training: https://trainual.com/manual/how-to-transform-processes-into-engaging-employee-training

Looking for a content library to help your team develop their productivity, communication, leadership skills and more? Check out assembleyou.com and follow us on LinkedIn.

What is The L&D Challenges Podcast?

Welcome to the L&D Challenges podcast series.

If you are in Learning and Development, HR, Talent, or Organisation Development, this is the podcast for you.

The L&D Challenges podcast is a candid look at L&D today. It focuses on real-life practitioners solving real issues in learning and staff development.

In Series 1, we interview ten L&D movers and shakers who shared with us how they think about engagement and impact with their learning interventions.

The guests in this first series range from senior L&D professionals at global corporates like Ricoh, Continental, and EDF to solo L&D practitioners in fast-growing organisations. Each tackles the problem of how we best train and retain talent and maximise the business impact of L&D.

We thought we’d get a few friendly tips and tricks from these interviews about increasing engagement in learning and measuring impact. In reality, we learned so much more and think you will too.