In this episode of Wondermous, healthcare leader and consultant Merikay Hunt sits down with David Zetter, an expert with over 26 years of experience in healthcare consulting and a background in restaurant management. They explore strategies for building a successful consulting business, leadership insights, and how to navigate the complexities of healthcare compliance and advocacy.
Key Topics:
David's journey from restaurant management to healthcare consulting
The importance of mentorship and professional organizations like NSCHBC
Building a referral-based business through quality work and networking
Strategies for work-life balance and planning retirement from consulting
Navigating insurance regulations and advocating for healthcare providers
Leadership principles: transparency, integrity, and giving back
The future of healthcare advocacy and collaboration for industry change
#nschbc #zetterhealthcare #consulting #leadership #growth #career
Timestamps:
00:00 - Introduction and guest background: From restaurant management to healthcare consulting
00:26 - David’s career transition and mentorship influences
01:12 - The role of NSCHBC and peer support in professional growth
01:53 - Building a referral-based business with quality service and participation
02:37 - Strategies for managing work-life balance and planning retirement
04:17 - Key initiatives including retired benefits and client management
13:32 - Hot topics: battling insurer misconduct and developing advocacy efforts
14:16 - Organizing collective legal action against unlawful insurance practices
17:16 - Creating collaborative efforts to hold insurance companies accountable
18:37 - Leadership lessons: transparency, integrity, long-term vision
20:32 - Words of wisdom for younger self: resilience and planning
22:28 - How to set up a referral network that consistently brings in business
23:16 - Connecting with David: website and contact details
Resources & Links:
Zetter Healthcare Company Site www.zetter.com
National Society of Certified Healthcare Business Consultants NSCHBC.org
AAMBA - Association of Ambulance & Medical Billing Advocates
HBMA - Healthcare Billing and Management Association
Medicare & Medicaid Regulations
My Year on the Inside, Creating Catalysts for Change (Amazon) by Merikay Hunt
Connect with David Zetter on LinkedIn: https://www.linkedin.com/in/djzetter/
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To learn how Merikay Hunt helps individuals and organizations breakthrough to the next level performance and unlock true leadership potential, please visit https://www.coachmkay.com/
To discover Merikay's leadership journey, order your copy of My Year on the Inside, Creating Catalysts for Change: https://www.coachmkay.com/store/
We hope you enjoyed this episode of Wondermous!
– Merikay and the Wondermous podcast team
Connect with Merikay on LinkedIn: https://www.linkedin.com/in/merikay-hunt-s-coach-mkay-company-773b575/
Visit the CoachMKay website here: https://www.coachmkay.com/
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#healthcareleadership #leadershipjourney #healthcarepodcast #executivestorytelling #medicinemeetsleadership #coachmkay #wondermous #healthcaregrowth #purposefulleadership #leadinginmedicine
Wondermous is the go-to podcast for healthcare professionals, medical executives, and conscious leaders navigating change. Hosted by Merikay Hunt, this weekly show highlights inspiring leadership journeys in healthcare, medicine, and business. Each episode features real conversations with hospital executives, physicians, innovators, nurse leaders, and entrepreneurs shaping the future of care.
Topics include healthcare leadership, team culture, medical innovation, executive decision-making, personal development, burnout prevention, emotional intelligence, and strategic growth in the healthcare space.
Whether you're a health system leader, a physician executive, or a rising healthcare professional, you'll discover actionable insights, relatable stories, and proven leadership strategies to help you grow.
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