Most dental teams come home from a meeting fired up, and a week later nothing has changed. Usually it's because only one or two people heard the message.
Lois Banta has spent more than 45 years in dentistry as a consultant and speaker. She is CEO of Healthcare Enterprises and The Speaking Consulting Network, and a co-founder of COLLABricon, a total team synergy summit. In this episode, Dr. Lorne Lavine asks her why the whole team needs to learn together.
What they cover:
- Why ideas from meetings fall flat when the dentist, hygienists, assistants and front desk all hear different speakers
- How COLLABricon puts every department in the same room, then follows up at 30 and 90 days
- Using AI and technology to support the human side of dentistry, not replace it
- Why overhead has risen about 8% a year since COVID while insurance reimbursements fell
- The math on bringing the whole team: cutting one open appointment a day pays back three times the cost
- What exceptional teams have in common, and where dentists get in the way
- An appreciation exercise for team members who feel like a small piece
- Plus Naren's marketing tip: how to tell whether your website is actually bringing you patients
THE ONE THING FROM THIS EPISODE
Good ideas are just good ideas until you implement them. After your next meeting or course, write an action plan with the whole team, and check it at 30 and 90 days.
COLLABricon 2026, The Anatomy of a Winning Practice, is on 6 and 7 November in Nashville. Learn more at collabricon.com.
WORK WITH US
Marketing: book a strategy meeting with Naren's team at ekwa.com/wired
Technology: schedule a call with Lorne at thedigitaldentist.com/call
Subscribe at wireddentistry.com/subscribe for the episode, plus the one thing from it worth doing, written down.