eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection

My guest on today’s episode is Leigh Sevin, the co-founder from Endear, a marketing platform that connects to Shopify’s POS system and empowers retail associates to increase sales by dedicating their downtime to personalized customer outreach over email and text message.They have a compelling solution that is guaranteed to boost customer lifetime value for your Shopify brand. They enable store associates to build relationships with their customers that results in higher and more frequent customer spending.If you have a retail location and use the Shopify POS solution (or are considering to get into retail) and are looking for an edge to differentiate yourself and turn store downtime into sales by targeting customers with personalized messages and product recommendations, then this episode is definitely for you.What You Will Learn Today…How not to leave foot traffic to your retail location to chance.Learn how associates can proactively reach out to customers at the right time with the right content.Learn how associates can dedicate off-peak hours to customer outreach to drive online or in-store purchases.Understanding how your ecommerce store, retail location, and sales associates can work together by delivering the omnichannel experience that buyers are expecting.Links And Resources Mentioned In This EpisodeEndearEndear Shopify AppClienteling eBookUntuckitJarboDTC Shoe Brand 'Margaux' Case StudyThank You For ListeningI really appreciate you choosing to listen to the show and for supporting the podcast. If you enjoyed today’s show, please share it using the social media buttons on this page.I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show in iTunes. They’re extremely helpful when it comes to reaching our audience and I read each and every one personally!New Strategies Each Week To Help You Build And Scale Lifetime Customer Loyalty. SUBSCRIBE HERE!Being an entrepreneur is a life of learning. All it would take is a new idea, strategy, Shopify app, or marketing platform to be the next thing you need to drive more revenue and lifetime loyalty for your Shopify store. Subscribe to the podcast on iTunes, Stitcher, or Spotify. Don’t miss a single episode!Episode SponsorThis episode is brought to you by ShopMessage, an incredibly powerful Shopify App.Do you want to know the secret marketing channel that Fashion Nova, Puravida Bracelets, and MVMT Watches use to drive millions in revenue?The answer is Facebook Messenger, and it’s powered by ShopMessage, the leading conversational marketing platform.Try ShopMessage for free for 30 days. Being a listener of eCommerce Fastlane has many benefits including this free offer from ShopMessage. Test their platform with your brand (for free) for 30-days and prove it to yourself the ROI and significant revenue lift you will achieve.Go to ShopMessage.me/fastlane and get started today! Hosted on Acast. See acast.com/privacy for more information.

Show Notes

My guest on today’s episode is Leigh Sevin, the co-founder from Endear, a marketing platform that connects to Shopify’s POS system and empowers retail associates to increase sales by dedicating their downtime to personalized customer outreach over email and text message.
They have a compelling solution that is guaranteed to boost customer lifetime value for your Shopify brand. They enable store associates to build relationships with their customers that results in higher and more frequent customer spending.
If you have a retail location and use the Shopify POS solution (or are considering to get into retail) and are looking for an edge to differentiate yourself and turn store downtime into sales by targeting customers with personalized messages and product recommendations, then this episode is definitely for you.
What You Will Learn Today…
  • How not to leave foot traffic to your retail location to chance.
  • Learn how associates can proactively reach out to customers at the right time with the right content.
  • Learn how associates can dedicate off-peak hours to customer outreach to drive online or in-store purchases.
  • Understanding how your ecommerce store, retail location, and sales associates can work together by delivering the omnichannel experience that buyers are expecting.
Links And Resources Mentioned In This Episode
Thank You For Listening
I really appreciate you choosing to listen to the show and for supporting the podcast. If you enjoyed today’s show, please share it using the social media buttons on this page.
I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show in iTunes. They’re extremely helpful when it comes to reaching our audience and I read each and every one personally!
New Strategies Each Week To Help You Build And Scale Lifetime Customer Loyalty. SUBSCRIBE HERE!
Being an entrepreneur is a life of learning. All it would take is a new idea, strategy, Shopify app, or marketing platform to be the next thing you need to drive more revenue and lifetime loyalty for your Shopify store. Subscribe to the podcast on iTunes, Stitcher, or Spotify. Don’t miss a single episode!
Episode Sponsor
This episode is brought to you by ShopMessage, an incredibly powerful Shopify App.
Do you want to know the secret marketing channel that Fashion Nova, Puravida Bracelets, and MVMT Watches use to drive millions in revenue?
The answer is Facebook Messenger, and it’s powered by ShopMessage, the leading conversational marketing platform.
Try ShopMessage for free for 30 days. Being a listener of eCommerce Fastlane has many benefits including this free offer from ShopMessage. Test their platform with your brand (for free) for 30-days and prove it to yourself the ROI and significant revenue lift you will achieve.
Go to ShopMessage.me/fastlane and get started today!

 Hosted on Acast. See acast.com/privacy for more information.

What is eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection?

Running a Shopify store? Success isn't about finding the right app. It's about knowing which strategies actually work at your stage of growth.

I'm Steve Hutt. I've sold on eBay out of my garage, co-founded and exited VisionPros.com, a DTC contact lens retailer, and spent six years at Shopify as a Senior Merchant Success Manager helping more than 100 brands, including Dr. Squatch, Tentree, Bulletproof Coffee, Salt & Straw, MUD/WTR and Bokksu.

Here's the idea behind the show. Shopify handles roughly 80% of what a store needs really well. The other 20% comes from apps, marketing platforms and agency partners with deep, niche expertise. Every week I sit down with the founders and builders behind those tools to dig into the specific problem they set out to solve and how they solved it, so you can spot your own store's problem and a possible fix.

Since 2018 the show has published nearly 500 episodes and passed 3 million downloads. Whether you're chasing your first sale or scaling past eight figures, you'll get stage-aware strategies on retention, AI tools, digital marketing and the operational work that cuts overwhelm.

eCommerce Fastlane is an independent show from Fastlane Media Inc. It is not owned or sponsored by Shopify.

Find Us Online
Website: eCommerceFastlane.com
Newsletter: FastlaneInsider.com
LinkedIn: linkedin.com/in/shutt
X: x.com/stevenhutt
Instagram: instagram.com/ecommercefastlane
Email: steve@ecommercefastlane.com