In this episode of Interaction, host John Kandray speaks with Stephanie Ketron, Vice President of Learning and Development for Westgate Resorts, where she leads enterprise-wide learning initiatives, including leadership development, new hire orientation, and performance improvement programs.
Stephanie shares her perspective on how curiosity, emotional intelligence, and psychological safety drive both individual and organizational growth. Through her experience in designing competency-based leadership programs and fostering a multi-generational workforce, she highlights how creating safe spaces for learning and open communication enhances engagement, growth, and team effectiveness.
In this episode, you’ll learn:
• How emotional intelligence and self-awareness shape effective leadership
• Why psychological safety encourages curiosity, risk-taking, and idea sharing
• The role of clear communication and transparency in building trust with teams
• How structured leadership development programs cultivate high-performing employees
• Strategies for supporting employee well-being and engagement across generations
• Practical approaches to mentoring, coaching, and nurturing career growth
Stephanie shows that leadership is not just about skills—it’s about creating environments where people feel safe, empowered, and inspired to grow, innovate, and contribute their best.
🔗 Connect with Stephanie Ketron:
LinkedIn: https://www.linkedin.com/in/stephanie-ketron-trainingguru/
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Visit the John Kandray Consulting website here: https://johnkandrayconsulting.com/
Listen to Interaction on these podcast platforms:
Spotify: https://open.spotify.com/show/1CRyAOtxD4kcILBLR90GJs
Apple Podcasts: https://podcasts.apple.com/us/podcast/interaction/id1815701458
Amazon Podcasts: https://music.amazon.com/podcasts/021f1171-6809-44fa-8ac4-17ca01eff6cf/interaction
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The Interaction Podcast hosted by John Kandray dives into the evolving world of leadership and workplace culture. With a focus on inclusive leadership, psychological safety, resilience, and authentic connection, each episode brings you conversations with forward-thinking leaders and experts. Together, we explore practical strategies for creating workplaces where people feel safe, valued, and empowered to thrive. Whether you’re leading a team, shaping culture, or simply curious about the human side of high performance, this podcast offers insights to help you navigate change with confidence and impact.