Taking Control of Cancer

In this episode, Steve Bland is joined by Sarah Koya, Patient Experience and Engagement Lead, at the North East London Cancer Alliance, and patients Samina Hussain and Dawn Williams to discuss the National Cancer Patient Experience Survey (NCPES) — an important national initiative that gives people living with and beyond cancer the opportunity to share their views on the care they receive.

The survey, commissioned by NHS England and conducted annually, is sent to patients who have received cancer treatment as an inpatient or outpatient during a specific period (April, May & June). It asks about every stage of the cancer journey, from diagnosis, tests, and treatment, through to support after care, giving patients the chance to share what went well and what could be improved.

The feedback from tens of thousands of patients across England helps the NHS understand what matters most to those affected by cancer. It plays a vital role in shaping how services are designed and delivered, from improving communication between healthcare teams, to ensuring timely diagnosis, better emotional support, and equitable access to care.

However, in North East London, as in other parts of the country, some communities are underrepresented in the survey responses, particularly patients from Black African and Caribbean backgrounds. This means that their voices and experiences may not be fully reflected in how services are improved, which is why encouraging greater participation from all communities is so important.

Please let us know what you think of our podcasts and complete this short feedback form (it will only take five minutes).

What is Taking Control of Cancer?

Welcome to Taking Control of Cancer, the podcast from the North East London Cancer Alliance. Think of us as your ‘how to’ guide when it comes to busting common cancer myths, overcoming fears and barriers, and improving cancer prevention, diagnosis, treatment and care.

This series aims to provide both patients and healthcare professionals with tangible things they can do to help when it comes to cancer. Whilst we know not all cancers are preventable, there are things we can all do that could make a positive difference to the health and wellbeing of our family, friends and colleagues.

There are two underlying themes across all episodes – the importance of early diagnosis, and reducing health inequalities.

Host:
Steve Bland is an award-winning podcaster and producer and one of the three presenters of the BBC podcast You, Me and the Big C, which was set up by his first wife - BBC presenter Rachael Bland - before her death from triple negative breast cancer in 2018.

Regular guests:
Dr Angela Wong, Chief Medical Officer, North East London Cancer Alliance:
Angela is a driving force behind improving cancer diagnostics for residents across north east London. As Chief Medical Officer for the North East London Cancer Alliance, Angela works tirelessly on delivering innovation and service improvements for cancer patients.

Femi Odewale, Managing Director, North East London Cancer Alliance:
Femi leads the programme teams from the North East London Cancer Alliance across three core areas of work: Early Diagnosis, Diagnosis and Treatment, and Personalised Care.