Good Morning, HR

In episode 97, Coffey talks with Terri Swain the problems with corporate DEI efforts since George Floyd’s 2020 murder and other HR-related items in the news.

They discuss why many corporate DEI efforts have yielded few meaningful changes; why successful equal employment opportunity programs take the long view; why leaders need a systemic approach to mitigate bias; and how Uber's diversity leader’s troubles reflect the state of DEI.  They also discuss strip clubs getting unionized; the EEOC’s response to the use of AI in HR; and the "crisis of trust" in corporate leadership.

News items mentioned in this episode:

Why Some Companies Are Saying ‘Diversity and Belonging’ Instead of ‘Diversity and Inclusion’ https://www.nytimes.com/2023/05/13/business/diversity-equity-inclusion-belonging.html

Uber’s Diversity Chief Put on Leave After Complaints of Insensitivity
https://www.nytimes.com/2023/05/21/business/uber-bo-young-lee-suspended.html

From catwalk to walkout: LA strippers Velveeta, Lilith, others celebrate unionizing after 15-month battle
https://www.foxbusiness.com/politics/catwalk-walkout-la-strippers-velveeta-lilith-others-celebrate-unionizing-15-month-battle?mibextid=Zxz2cZ

The Rise Of Generative AI In HR Tech: How The Likes Of ChatGPT, Bard Are Streamlining HR Processes
https://inc42.com/resources/the-rise-of-generative-ai-in-hr-tech-how-the-likes-of-chatgpt-bard-are-streamlining-hr-processes/amp/

Select Issues: Assessing Adverse Impact in Software, Algorithms, and Artificial Intelligence Used in Employment Selection Procedures Under Title VII of the Civil Rights Act of 1964
https://www.eeoc.gov/select-issues-assessing-adverse-impact-software-algorithms-and-artificial-intelligence-used 

‘Bossware’ AI that tracks remote workers’ activities could break the law, government says
https://fortune.com/2023/05/18/bossware-ai-remote-workers-tracking-software-could-be-illegal-eeoc/

EEOC Issues Guidance on Use of AI
https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/eeoc-ai-artificial-intelligence-title-vii.aspx

American CEOs are 'failing' their workers right now, says Harvard expert: 'We're in a crisis of trust'
https://www-cnbc-com.cdn.ampproject.org/c/s/www.cnbc.com/amp/2023/05/09/harvard-expert-us-ceos-bosses-are-failing-employees.html

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If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.

About our Guest:

Terri is the founder and Chief Truth Seeker with DecipHR a Fort Worth based, human resources consulting firm specializing in Equal Employment Opportunity investigations, employee relations and interim HR leadership. 

The company was founded in 2022 after the sale of her 24 year old company, The HR Consultant in 2021. DecipHR has a nationwide and diverse client base, specializing in solving complex employee relations issues and providing interim HR leadership to growing companies. 

Prior to her consulting role, she had Fortune 200 human resource leadership experience in the areas of employee relations, human resource planning, and training and development.  

Terri began her career in human resources via government compliance as an investigator for the Equal Employment Opportunity Commission (EEOC). 

In her spare time, she enjoys a good book, a brisk walk, loud live music and travel to new places.

Terri Swain can be reached at:
https://www.linkedin.com/in/terriswain/

About Mike Coffey:

Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.

In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.

Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.

Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.

Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.

Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.

Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).

Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.

Learning Objectives:

1. Understand the transition of Equal Employment Opportunity (EEO) policies and practices in the last years

2. Learn about the use of AI in recruitment 

3. Explore strategies to mitigate bias through a systemic approach in leadership

What is Good Morning, HR?

HR entrepreneur Mike Coffey, SPHR, SHRM-SCP engages business thought leaders about the strategic, psychological, legal, and practical implications of bringing people together to create value for shareholders, customers, and the community. As an HR consultant, mentor to first-stage businesses through EO’s Accelerator program, and owner of Imperative—Bulletproof Background Screening, Mike is passionate about helping other professionals improve how they recruit, select, and manage their people. Most thirty-minute episodes of Good Morning, HR will be eligible for half a recertification credit for both HRCI and SHRM-certified professionals. Mike is a member of Entrepreneurs Organization (EO) Fort Worth and active with the Texas Association of Business, the Fort Worth Chamber, and Texas SHRM.